CONTACT US

Anywhere in the world Day or Night.

Anywhere in the world Day or Night.

It's easy to contact Card Services - from anywhere in the world, at anytime of the day or night. You can call, email or write to us, whichever you prefer.

General enquires feedback or compliments contact details.

By phone: 1300 135 538 (+61 2 8225 0620 if calling from outside Australia)
Online: Click here to email us.
In writing: Card Service
Customer Service Team
GPO Box 204
Sydney NSW 2001

Lodging a complaint

By phone: 1300 135 538 (+61 2 8225 0620 if calling from outside Australia)
Online: Click here to email us.
In writing: Card Service
Customer Advocacy Unit
GPO Box 204
Sydney NSW 2001
The National Relay Service (NRS) is a government initiative that allows people who may have hearing and or speech impairments to make and receive phone calls. Visit National Relay Service: www.relayservice.com.au.
NRS TTY or Voice Services Call 133 677; then ask for 1300 135 538.
NRS Speak & Listen Call 1300 555 727; then ask for 1300 135 538.
NRS Chat (formerly known as Internet Relay Users) Visit https://nrschat.nrscall.gov.au/nrs/internetrelay; then ask for 1300 135 538.
The Translating and Interpreting Service (TIS National) is an interpreting service for people who may have difficulty speaking English. Visit www.tisnational.gov.au/
Language, Translation and Interpreting Servicing Call: 131 450; then ask for your language and to be connected to Card Services on 1300 135 538.

For Diners Club Card Members

By phone: 1300 360 060 (+61 2 8643 2210 if calling from outside Australia)
In writing: Customer Service
Diners Club International
GPO BOX 40
Sydney, NSW 2001
The National Relay Service (NRS) is a government initiative that allows people who may have hearing and or speech impairments to make and receive phone calls. Visit National Relay Service: www.relayservice.com.au.
NRS TTY or Voice Services Call 133 677; then ask for 1300 360 060.
NRS Speak & Listen Call 1300 555 727; then ask for 1300 360 060.
NRS Chat (formerly known as Internet Relay Users) Visit https://nrschat.nrscall.gov.au/nrs/internetrelay; then ask for 1300 360 060.
The Translating and Interpreting Service (TIS National) is an interpreting service for people who may have difficulty speaking English. Visit www.tisnational.gov.au/
Language, Translation and Interpreting Servicing Call: 131 450; then ask for your language and to be connected to Diners Club Customer Service on 1300 360 060.