Important information

Upcoming changes: From the Transition Date, which is planned to occur on or after 24 November 2025, Card Services will move to the refreshed MyCard brand with a new Website, App and Online experience.

Learn more about the changes at cardservicesdirect.com.au/mycard

Our search tool is no longer available

As we prepare to transition to our new Website, App and Online experience, our search tool will be unavailable. In the meantime, if you need help finding content on our site, you can:

• Browse our frequently asked questions.
• Visit our Useful Forms and Links page.
• Contact us for help and support.

You can also find quick links to popular questions below:

• How do I find my Variation Notice? Your Variation Notice, which explains your updated MyCard branded Terms and Conditions and Financial Table, was sent to your registered email or postal address. You can also view these changes here.
• How do I check if my contact details are correct? To check or update your contact details log in to: Card Services Online> 'Settings' > 'Personal Information' or Contact us at cardservicesdirect.com.au/contactus