Supporting our customers by providing flexibility and cash flow management solutions during this uncertain time

At present, COVID-19 is creating a difficult situation for many Australians. We have a number of options available to help you manage your cash flow and create some breathing room during this uncertain and evolving time:

1. Reduce your repayments to the minimum amount

Did you know that you can reduce your monthly outgoings for a period of time if you need to, by only paying the Minimum Payment Due, as well as any Overdue Amount and any Overlimit Amount, by the Minimum Payment Due Date? You will accrue interest on the remainder of the Closing Balance, however you won’t be charged any late fees. This may be a tactic to help you to manage your cash flow during the month.

This information is relevant for your:

  • Credit Card

2. Set up an automatic payment so you don't miss your due date

There are a number of methods to avoid late fees on your account. You could set a recurring reminder in your phone or diary. Or you could set up a recurring payment to your account from your transaction account.

Alternatively, you could set up an Easi-Pay to automatically pay either your Closing Balance, or the Minimum Payment Due, plus any Overdue Amount and any Overlimit Amount, every month on the Minimum Payment Due Date from the bank account of your choice.

DOWNLOAD EASI-PAY FORM  UPLOAD COMPLETED FORM

This information is relevant for your:

  • Credit Card

3. Financial assistance

If you are experiencing financial hardship and are finding it difficult to repay your Credit Card as a result of COVID-19 and require assistance, you can apply here.

This information is relevant for your:

  • Credit Card