Enjoy financial flexibility
with an instalment plan
on your credit card.

Our instalment plans can help you manage your
finances. Convert your available credit into cash, a
balance or purchase, at a lower rate over a set term.*

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  • WHAT IS IT
  • BENEFITS
  • HOW TO SET IT UP
  • FREQUENTLY ASKED QUESTIONS

What is an Instalment Plan?

You can lock in a lower fixed rate on your credit card and repay in fixed monthly instalments over a set term.
Take advantage of an instalment plan in three ways:

  • Cash Instalment Plan

    Cash Instalment Plan

    Convert from $500 up to your available credit into cash. Enjoy the things you want now.

  • Statement Instalment Plan

    Statement Instalment Plan

    Pay off $500 or more of retail purchases included in the closing balance on your statement.

  • Transaction Instalment Plan

    Transaction Instalment Plan

    Pay off a purchase of $50 or more before it appears on your statement in monthly instalments.

To find out whether there is a Cash Instalment Plan or Transaction Instalment Plan offer currently available to you as well as the available interest rate, sign in to Card Services Online and go to: Offers > Credit Card.

To find out whether a Statement Instalment Plan offer is currently available to you call us on 1800 113 2411800 113 241.

Benefits of an Instalment Plan

  • A lower rate of interest

    A lower rate of interest

    You can access a lower rate than your standard Annual Percentage Rate on your credit card.


    As you repay the amount, your credit becomes available again to use for your next big purchase.

  • Monthly repayments

    Monthly repayments

    With fixed monthly instalments, you’ll always know upfront exactly how much you’ll pay each month for the amount requested.

  • Flexibility

    Flexibility

    You can choose to pay the Instalment Plan amount off earlier without early repayment fees. There are also no monthly or annual service fees.

  • Interest free days

    Interest free days

    You can still enjoy interest free days on your other purchases made outside the Instalment Plan when you continue to pay your closing balance off in full for each statement period less any Instalment Plan outstanding.

How to set up an Instalment Plan

  • Cash Instalment & Transaction Instalment Plan

    Cash Instalment & Transaction
    Instalment Plan

    You can check your Instalment Plan offers anytime by logging into your Card Services Online account at
    cardservicesdirect.com.au then go to: Offers > Credit Card.

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  • Statement Instalment Plan

    Statement Instalment Plan

    To set up a Statement Instalment Plan
    call us on 1800 113 2411800 113 241

     

    8am to 8pm Monday to Friday and 8.30am to 5.30pm Saturdays, Sydney local time

An additional section is added to your statement called Fixed Payment Option Summary, which will outline the details of your
Instalment Plan(s) including your Monthly Instalment amount.

Frequently Asked Questions

About an Instalment Plan

Q. Is an Instalment Plan available to me?

A. Instalment Plans are only available to existing Card Services credit cardholders and is subject to eligibility criteria. To find out whether there is an Instalment Plan offer currently available to you, sign in to Card Services Online at cardservicesdirect.com.au and go to: Offers > Credit Card or Call 1800 113 2411800 113 241. If there is no Instalment Plan offer available to you, you cannot set one up at that point in time.

Q. What are the benefits of an Instalment Plan?

A. There are multiple benefits associated with having an Instalment Plan. This includes enjoying a lower interest rate, as well as taking advantage of budget certainty with the ability to make fixed monthly instalment payments over a longer period of time.

Q. Is an Instalment Plan amount part of my existing credit limit?

A. An Instalment Plan uses your existing credit limit. As you pay off your Instalment Plan amount/s, the amount/s you pay off will become available for you to use again as part of your available credit limit and will be subject to the standard Annual Percentage Rates applicable on your account.

Q. What happens to the interest free days available on my credit card?

A. The interest free period applies when you pay your full closing balance from your last statement of account by the Payment Due Date (excluding any Instalment Plan balance which isn’t due for payment by that Payment Due Date). No interest free period is available on cash advances or balance transfers. Whilst you have a balance transfer you will be charged interest on your daily unpaid balance.

Setting up an Instalment Plan

Q. How do I set up an Instalment Plan?

A. To set up a plan, sign in to Card Services Online at cardservicesdirect.com.au and go to: Offers > Credit Card or Call 1800 113 2411800 113 241.

Q. I don't have a Card Services Online account, how do I set up an Instalment Plan?

A. You can register for Card Services Online by clicking 'REGISTER' at cardservicesdirect.com.au and then follow the steps.

From here, you proceed to Offers > Credit Card to apply for a Cash or Transaction Instalment Plan, provided the offer is available in your account. For a Statement Instalment Plan offer call us on 1800 113 2411800 113 241.

Managing your Repayments on an Instalment Plan

Q. How does my Instalment Plan appear on my statement?

A. An additional section is added to your statement called 'Fixed Payment Option Summary' which will outline the details of your Instalment Plan(s). This includes the date of set up, monthly instalment amount, as well as chosen payment term.

Q. When will I see my Instalment Plan on my statement?

A. You will see a summary of your Instalment Plan on the next monthly statement received after you have set up an Instalment Plan.

Q. Does my Minimum Payment Due include my monthly instalment amount?

A. Yes, the Minimum Payment Due amount includes your monthly instalment amount.

Q. Can I pay more than my Monthly Instalment repayment amount?

A. If you wish to make an additional payment towards your Instalment Plan, please make sure you contact us BEFORE making the payment by calling the Customer Care Team on 1300 135 5381300 135 538 (or +61 2 8225 0620+61 2 8225 0620 if you're calling from overseas).

Managing your Instalment Plan

Q. Can I cancel my Instalment Plan anytime?

A. Yes. To do this you will need to pay it off fully. This can be done at any time and does not involve any early repayment fees. If you wish to make an additional payment towards your Instalment Plan, please make sure you contact us BEFORE making the payment by calling the Customer Care Team on 1300 135 5381300 135 538 (or +61 2 8225 0620+61 2 8225 0620 if you're calling from overseas).

Q. Can I change the term of my Instalment Plan?

A. Yes, you can change it to a shorter term if you wish, however this will increase your monthly instalment repayment amount. To do this you will need to call our Customer Care Team on 1300 135 5381300 135 538.

Q. Can I take up new or additional Instalment Plans?

A. Yes. You can have more than one Instalment Plan as per the eligibility status of your account.

Important Information

*An instalment plan (also called a Fixed Payment Option or FPO) is a plan under which a particular balance is paid off in instalments. Fixed Payment Option offers are subject to eligibility and only available if your account is and remains in good standing (for example your account is not in default, suspended or closed). Your Fixed Payment Option uses part of your existing credit limit. As you pay off your Fixed Payment Option, the amount you pay off will become available for you to use again as part of your credit limit at the standard Annual Percentage Rate applicable to your account.

Interest will be charged on the Fixed Payment Option from when it is set up until it is cancelled or repaid in full. During the cycle in which a Fixed Payment Option is set up, you will be charged an initial interest charge which will be included in the Minimum Payment Due on your next statement. Subsequent statements will include an instalment for each month of the term.

While you have a Fixed Payment Option, payments will be applied to your initial interest charge or monthly instalment before all other balances, even if they attract a higher rate of interest.

~If you miss a monthly payment, interest at the retail Annual Percentage Rate (APR) will be charged on any unpaid instalment or initial interest charge. We may also cancel your Fixed Payment Option. If your Fixed Payment Option is cancelled, the outstanding balance of your Fixed Payment Option will revert to the retail APR for a transaction instalment plan and statement instalment plan and the cash advance APR for a cash instalment plan.

For the full terms and conditions that apply to Fixed Payment Options, please refer to the Credit Card Terms and Conditions and Other Important Information.