Setup via Card Services Online

Achieve your goals with a Fixed Payment Option on your credit card.

Get cash out of your credit card up to your available credit limit or convert recent purchases to a lower rate*.

Whether you're booking a holiday, purchasing a car or renovating your home - enjoy the flexibility of selecting the repayment term that works for you and paying off your Fixed Payment Option amount in Monthly Instalments. Log in to see if you're eligible for a lower rate*.

What is a Fixed Payment Option?

You can lock in a lower fixed rate on your credit card and repay in fixed Monthly Instalments over a select period of your choice.

Take advantage of a Fixed Payment Option in two ways:

Convert a purchase

Convert a purchase

Make or select a purchase(s) made on your credit card. Each purchase must not have appeared on your statement yet.


Request cash

Request cash

Nominate an amount of $500 or more within your available
credit limit to be sent to you as a cheque. Enjoy the things
you want now, knowing that you've locked in a lower interest
rate over a fixed term of your choice.

Please note: If you fail to pay the Monthly Instalment by the Payment Due Date that Monthly Instalment will be charged interest at the retail purchases rate from the Payment Due Date. From 27 December 2018, this will be from the day after the Payment Due Date. If your account is overdue, we reserve the right to cancel all Fixed Payment Options~.

To find out whether there is a Fixed Payment Option offer currently available to you as well as the available interest rate,
sign in to Card Services Online and go to: Offers > Credit Card.

Please note this offer is subject to eligibility criteria and Terms & Conditions apply.

Benefits of a Fixed Payment Option

Save on interest

You can access a lower rate than your standard Annual Percentage Rate on your credit card.

As you repay the amount, your credit becomes available again to use for your next big purchase.

Monthly Instalments

With fixed Monthly Instalments, you know exactly how much you will be paying every month for the Fixed Payment Option amount requested.

Use our calculator to see how much your Monthly Instalments could be.

Flexibility

You can choose to pay the Fixed Payment Option amount off earlier without early repayment fees. There are also no monthly or annual service fees.

Interest free days

You can still enjoy interest free days on your other purchases made outside the Fixed Payment Option when you continue to pay your closing balance off in full for each statement period less any Fixed Payment Option outstanding^.

How to set up a Fixed Payment Option

How to set up a Fixed Payment Option

Sign in to your Card Services Online account at cardservicesdirect.com.au then go to: Offers > Credit Card.

Select a recent purchase(s), or request a cheque within your available credit limit.

Select from the repayment terms available and save on interest with a fixed lower rate*.

Enjoy what you want now and budget with certainty with fixed monthly repayments.

An additional section is added to your statement called Fixed Payment Option Summary, which will outline the details of your
Fixed Payment Option(s) including your Monthly Instalment amount.

You can check the status of your Fixed Payment Option at anytime by logging into Card Services Online.

Calculate what your repayments could be

Enter Rate
% p.a.
Select an amount up to your available credit limit
  • $500
  • $500 $30,000
  • $30,000
Amount
Enter your preferred repayment term
months

Your Fixed Payment Option Monthly Instalments# would be

#The calculator shows the estimated fixed Monthly Instalment amount at 12.99% p.a. over 12 months, for the amount inputted into the calculator. This repayment amount assumes minimum instalments are paid by the Payment Due Date each month. It does not take into account other purchases and cash advances subject to interest at the Annual Percentage Rates.

Please note, if the monthly instalment isn't made by the Payment Due Date, the instalment amount will be charged at the standard Annual Percentage Rate.

Frequently Asked Questions

About the Fixed Payment Option
Q.What is a Fixed Payment Option?
A. A Fixed Payment Option allows you to take advantage of an interest rate lower than the standard rate you currently pay on your credit card account for a fixed term of your choice. This rate will apply to a cheque request of $500 or more up to your available credit limit, or selected unbilled retail purchases. You select the amounts then select your preferred available repayment term.
You can use a Fixed Payment Option in two ways:
Cash Instalment Plan: Lets you set aside part of your existing account credit limit at a lower interest rate. You simply need to tell us the amount you would like at the Fixed Payment Option rate and your preferred available repayment term and we can set up a Fixed Payment Option for you.
Transaction Instalment Plan: Allows you to convert purchase(s) to a lower rate at your preferred available repayment term.
The Fixed Payment Option is an offer and is subject to your eligibility at the time of processing. Setting up a Fixed Payment Option results in fixed monthly repayment amounts that are rolled into the Minimum Payment Due amount on your monthly statement. You pay the Fixed Payment Option off with Monthly Instalment amounts over your chosen term, which means by the end of your fixed term, you would have paid the full amount off entirely provided you’ve met all your repayments on time.
Q.What is an unbilled retail purchase?
Q.Is a Fixed Payment Option available to me?
Q.What are the benefits of a Fixed Payment Option?
Q.Can I allocate any of my previous purchases to a Fixed Payment Option?
Q.Can I allocate any outstanding balances to a Fixed Payment Option?
Q.Is the Fixed Payment Option amount part of my existing credit limit?
Q.What minimum and maximum Fixed Payment Option amounts can be requested?
Q.What happens to the interest free days available on my credit card?
Setting up a Fixed Payment Option
Managing your Repayments on a Fixed Payment Option
Managing your Fixed Payment Option

Important Information

*Fixed Payment Option offers are subject to eligibility and only available if your account is and remains in good standing. Your Fixed Payment Option amount uses part of your existing credit limit. As you pay off your Fixed Payment Option amount, the amount you pay off will become available for you to use again as part of your credit limit at the standard Annual Percentage Rate applicable to your account. If you fail to pay the Monthly Instalment by the Payment Due Date that Monthly Instalment will be charged interest at the retail purchase rate from the Payment Due Date. From 27 December 2018, this will be from the day after the Payment Due Date. We also reserve the right to cancel your Fixed Payment Option. If your Fixed Payment Option is cancelled, the full outstanding balance of your Fixed Payment Option will also revert to the standard Annual Percentage Rate applicable (the retail purchases rate is applicable for Transaction Instalment Plans and Statement Instalment Plans and the cash advance rate is applicable for Cash Instalment Plans). For the full terms and conditions of your Fixed Payment Option, please refer to the Credit Card Terms and Conditions and Other Important Information.

~If your Fixed Payment Options are cancelled, the full outstanding balance of your Fixed Payment Options will also revert to:
i. the retail purchases rate for Transaction Instalment Plans and Statement Instalment Plans and
ii. the cash advance rate for Cash Instalment Plans.

#Savings assumes that you are or will be incurring interest at the Annual Percentage Rate on any retail purchases before they are converted to a Fixed Payment Option or that you would incur an interest rate which is higher than the Fixed Payment Option rate for any cash requested. The savings also assumes that once the Fixed Payment Option has been setup, you pay the Monthly Instalments by the Payment Due Date each month.

^The interest free period applies when you pay your full closing balance from your last statement of account by the Payment Due Date (excluding any Fixed Payment Option balance which isn’t due for payment by that Payment Due Date). No interest free period is available on cash advances or balance transfers. Whilst you have a balance transfer you will be charged interest on your daily unpaid balance.